Reference

How ba44 Handles Your Personal Information

Your account data — including your name, contact details, and payment records from bKash, Nagad, or Rocket — is collected only to run your account and process your transactions. Access and eligibility depend on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket RecordsYour Right to Request AccessBangladesh-Focused Policy

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PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered phone number so we can locate your account quickly.

Live Chat Open the chat widget inside your account dashboard. Available during standard Bangladesh support hours for privacy and account queries.

Email Support Send your data request to our support address. Include your registered mobile number and the specific data action you are requesting.

Help Centre Visit the Help section in your account for step-by-step instructions on submitting a data access or deletion request through your profile settings.

What We Collect and Why We Use It

ba44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your wallet secure. This includes your name, phone number, email address, and transaction records tied to your bKash, Nagad, or Rocket payments. We do

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not sell your personal data to third parties. We may share limited information with payment processors — such as the mobile wallet networks you use — strictly to complete your transactions. We also collect device and session data automatically when you access the lobby from your
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phone or browser; this helps us detect unusual login activity and keep your account safe. Data is retained for as long as your account remains active and for a period afterward as required by applicable law. If you close your account, you may request deletion of
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personal data that is not subject to a legal retention obligation. All data handling is subject to the laws of the jurisdiction where you access our services, and eligibility to use ba44 depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect and Manage Your Information

Your account security is built around verified login flows and encrypted data storage. We use SSL across all account pages and require OTP confirmation for sensitive actions like withdrawals and password changes. Here is how we handle the key areas of your data.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security Every login triggers a session check. Withdrawals require OTP verification to your registered mobile number before funds move to your bKash, Nagad, or Rocket wallet.

Data Retention We keep your transaction and account records for the period required under applicable law. Once that period ends and your account is closed, you may request removal of non-mandatory data.

Requesting Changes To update incorrect personal data or request a copy of what we hold, contact support with your registered number. We aim to respond to data requests within a reasonable timeframe.

Common Questions About Your Data

These are the questions we hear most often about how your information is handled on ba44.

We collect your name, phone number, email address, and payment details linked to your bKash, Nagad, or Rocket account. Device and session data is also recorded automatically when you access the lobby.

We share data only with payment processors — such as the mobile wallet networks — to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. Specify that you want a data access request and we will process it in line with applicable law.

Yes. If you close your account, you can request deletion of data that is not subject to a legal retention requirement. Contact support and we will confirm what can be removed and the timeline.

Transaction records are retained for the period required under the laws applicable to your region. After your account closes and the retention period ends, non-mandatory data can be removed on request.

Yes. All account pages use SSL encryption and withdrawals require OTP confirmation to your registered mobile number before any funds are released to your wallet.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBa44 Glossary InfoBaccarat Jungle

How ba44 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data

01 What personal data does ba44 collect when I open an account?

02 Does ba44 share my data with anyone outside the platform?

03 How do I request a copy of the data ba44 holds about me?

04 Can I ask ba44 to delete my personal data?

05 How long does ba44 keep my transaction records?

06 Is my payment information secure when I deposit via bKash or Nagad?

Privacy Policy

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